Size Matters

November 07, 2019 12 Comments

Size Matters

blackrock reviews
Bad Reviews

Bad reviews kill a good product. No passionate business owner wants a negative review. Especially when they are avoidable.

A few years ago, we changed the packaging of our product, Blackrock Leather N Rich. The label was redesigned and we started using new jars and lids. It was a complete rebranding.

While the look changed, the product stayed the same. We still follow my grandfather’s recipe to make Blackrock, but after decades of looking a certain way, this change led to confusion.

To avoid this confusion, I could have done a better job explaining the new look. I’ll try to explain it here. 

Double Wall Jars

Our old jars were double wall plastic jars. Double wall plastic jars are containers made of two separate pieces, an outer piece and an inner piece. It is a jar within a jar. This design allows for an added layer of protection. If the outer piece breaks, the contents are still protected by the inner piece. 

This style of container is used to make products packaged in small amounts stand out against products packaged in larger amounts. In our case, we were bottling in 4 ounces, but with the double wall jars it felt like you were getting more. 

I wanted to provide a better representation for our product. Now, Blackrock is packaged in a clear, straight wall jar. The jars are still 4 ounces but since the jar is made of only one piece the new jars have a smaller profile. 

As shown above, side by side, the old jar looks slightly larger than the new one. However, they both are 4 ounce jars of Blackrock. 

Made in the U.S.A. 

All the pieces we use to package Blackrock are Made in the U.S.A. This is something that I am proud of and I will continue to support. 

blackrock leather n rich

Hopefully, this clears up the size issue. If you have any questions, please don’t hesitate to reach out to me. My email is: thomas@blackrock-leather.com.

Cheers, 

Thomas

blackrock leather n rich





12 Responses

Kelley Boan
Kelley Boan

November 09, 2019

Your product works, no matter how packaged. If you want to feel better, read the 1-star reviews of National Parks and Monuments and marvel at your fellow Americans. https://twistedsifter.com/2014/10/one-star-yelp-reviews-of-national-parks/

J, Spence Culberson
J, Spence Culberson

November 08, 2019

My retirement job for about ten years was in a boot store. Your product was the one I always showed and used your product on their old boots. They loved it and I normally sold several cases a month. Still use and recommend it although I am no longer in the business.

J, Spence Culberson
J, Spence Culberson

November 08, 2019

My retirement job for about ten years was in a boot store. Your product was the one I always showed and used your product on their old boots. They loved it and I normally sold several cases a month. Still use and recommend it although I am no longer in the business.

Elizabeth Nelson
Elizabeth Nelson

November 08, 2019

Unfortunately, the “dark side” of internet reviewing is the fact that people do tend to use it to complain, rather than to praise. I always read reviews with a very critical eye to the writer’s personal perceptions and/or prejudices, in this case lack of attention to detail— ie, the amount contained in the jar….
Blackrock has got to be the most amazingly effective leather product I have ever used. I use it not only on shoes, but on my high quality purses— it not only conditions the leather, but brings out the specific characteristics of the particular leather used in making the purse. Wow!

Wayne Pearson
Wayne Pearson

November 08, 2019

Your product is the best. I use it on old military leather and it does a great job.

LizzyB
LizzyB

November 08, 2019

I much prefer the new jar, it looks sleek and I like being able to see how much I have left. I love your products.

Michelle Sawyers
Michelle Sawyers

November 08, 2019

Hands down the best leather product on the market. Thank you for your sincerity with this issue. It’s rare these days. Although, I for one couldn’t be happier with the amount of product I can treat with just one jar! There is no substitute for Blackrock.

Mike Murphy
Mike Murphy

November 08, 2019

Makes my boots and my wife’s purses look great!

Lisa Doying
Lisa Doying

November 08, 2019

Great product. It works miracles on old leather. I was more concerned about it being the same product and not someone’s knock off. Which is why i chose to order straight from your website. But thanks for the clarification.

Keith Hollis
Keith Hollis

November 08, 2019

The smaller profile of the new jar makes it pack and fit better in my leather cleaning kit. Don’t change a thing!

Tianay
Tianay

November 08, 2019

I have used your product for years ,and use it on anything Leather ! It is by far one of the best products for leather out on the market that’s why I usually buy several to last me a whole year . Was aware of jar change and that it’s the same amount still love it 😍 Thankyou ,

Paul Daniel Buford
Paul Daniel Buford

November 08, 2019

Love your product. I used it on my Saddleback briefcase—worked great!

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